Page 48 - Transformation Indaba Report
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In response to the Zandile’s question and also trying to break   the reason why we’re not experiencing it internally as much
          down Heather’s analysis a bit more, I think it will be better if it   as its said, is that when it is kept at a broad level people might
          is broken down in terms of Faculty and Departments because   feel that their voice will be lost in the broader view.  (Matilda)
          I suspect you might have a difference in respect of that and




          I’m wondering if one is talking about institutional culture in   to  really  begin  to  unpack  what  the  transformative  shift
          the singular, or if we’re talking about institutional cultures, in   needs to be from existing cultures to an institutional culture,
          terms of the way they exist in reality. So, the debate becomes   where we align with an agreed upon set of values, practices,
          which dominant culture may be put into place to supersede   normative practices then it almost needs to grow from the
          potentially existing cultures and some of which might be   bottom up and that’s quite hard to implement. It’s important
          dominant in at some spaces/faculties/departments/corners   institutionally to have those normative frameworks in place
          and not in others. So, the debate as I understand it is “which   but in terms of actualising them, it’s also important to have
          becomes our dominant institutional culture which will make   their local department/space from which it grows. (Lesley)
          certain values and practices normative?” I think if you want




                                      We speak about the multiplicity of different sets of cultures and so many layers.  (A Keet)




          I agree that, depending on where you are within the institu-  conduct ourselves in terms of these specific values or prin-
          tion, your experiences may vary. The council-approved   ciples, then what? Consequence management would need
          commitment to an inclusive institutional culture needs to   to be put in place to create a level of accountability.
          be seriously unpacked and consulted across the institution   Taking responsibility for our own actions will assist in a
          to develop a common understanding of what it means.   reflection of self and a change in behavior of self, where one
          Besides the council-approved commitment, there needs to   is accountable to one’s peers.  (RA Levendal)
          be a concurrent accountability mechanism. If we do not






          I saw a section of the report on institutional culture spoke to   and line managers” for example; “how are those cultures
          ‘Employee Wellness’.  I want to note a few points/questions   of communication between staff and lecturers or other staff
          around EW, in terms of how it could affect culture:I was   and students, lecturers and line managers manifested and
          part  of  a  group  in 2021  that  dealt  with  a  ‘burnout  and   maintained?”; and “how does this then feed back into the
          resilience survey’ at the university, among staff specifically.     culture of the symbols and the language that we use, and
          From the data we saw a strong indication of support at an   in particular around responding to wellness and care in our
          ‘institutional’ level, but indicators of wellness at the ‘indiv-  spaces?” Two thematic take-aways from the survey were:
          idual’ show that there is still much that can be done. I found   1) innovation as resilience, as a coping mechanism at an
          this quite interesting – when we consider experiences of   ‘institutional’ level, and 2) creativity as a resilience at the
          burnout, resilience, and stress in the workspace for example   personal individual level – which, to an extent, speaks back
          we know these can affect morale, work security, and many   to what Dr Levendal was speaking about in terms of indiv-
          of other related psycho-social dimensions. We are all aware   idual responsibilities. Having to take responsibility, and be
          of the psychosocial pressures around COVID-19 and how   accountable for how you look after yourself in the space,
          it had affected staff and students. The question is “how   as  much  as  the  University  impacts  or  affects  those
          does this then affect, or how is it navigated by, lecturers   dimensions too. (Neil)






       NelsoN MaNdela UNiversity                    •                     traNsforMatioN iNdaba                    •                     2022      42
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