Page 52 - Transformation Report 2023
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TRANSFORMATION
9GOAL
Through the Workplace Skills Plan and Learning and De- Competencies were further enhanced by providing op- ENSURE ETHICAL LEADERSHIP AND ACCOUNTABILITY THROUGH IM-
velopment initiatives, job-related competencies and skills portunities to lower-level employees through on-the-job PROVED EFFECTIVENESS OF GOVERNANCE STRUCTURES, INCLUDING
continue to be undertaken. For the year under review, a training, acting appointments and secondment to various COUNCIL, INSTITUTIONAL FORUM, SENATE, STUDENT SUPPORT SER-
total of R2 947 812 was spent on human development roles across Support Services. Employees working in Sup- VICES COUNCIL, AND THE STUDENT REPRESENTATIVE COUNCIL
interventions involving various SLPs, while R1 317 592 port Services were encouraged to enrol in formal studies.
was spent on Shared Services Interventions. The department enhanced its management structures •
to uphold ethical governance and leadership practices. Document on the Delegation of Decision-Making
A training plan was developed and implemented for Sup- A new governance structure was identified to expedite Governance and Ethical Leadership • Authority
port Services, inclusive of all occupational levels within decision-making processes and enhance stakeholder re- Policy and Guidelines on Access to Information and
the division, and aimed at enhancing skills and improving lations. • Procedure for University Data Subjects
performance. Some of the capacity development inter- The management of policy reviews became more strin- • Risk Management Policy
ventions implemented included: gent with regular communiques issued to policy owners. • Employee Disciplinary Procedure and Code
Privacy Policy
Employee Discipline and Code Quarterly reports are submitted to MANCO as part of its •
• Computer Literacy and Vocational training (Cleaning, oversight. In addition, a Practice Note outlining the policy • Consolidated Assessment Policies and Procedures
Horticulture and Catering). Law Enforcement Train- of Conduct review process/criteria was developed and approved by • Grievance Policy and Procedure
ing for Protection Services team. Business Adminis- MANCO in 2023 and is available on the Institutional Reg- • Nelson Mandela University Committee Framework
tration Certificate which is equivalent to NQF Level 4 ulatory Code (IRC). Management of Incidences of Students’ Pregnancy
(Matric level) rolled out and achieved an astounding The disciplinary procedures guidelines have been de- • in Residences
94% pass rate for employees at PL 13 – PL 16. veloped and will be used to operationalise the revised To enhance institutional governance processes, refine- • Entertainment, Travel and Subsistence Policy
• Administration and financial related training for em- Employee Disciplinary Procedures and Code which was ments were made to the Institutional Governance Stan- Rules And Procedure for Conferring of Honorary
ployees at level PL9 to PL12, where which included approved in September 2023 by Council. In addition, on- dard Operating Procedure, with completion expected by • Doctoral Degrees
the Frontline Leadership Development Programme, going Employee Relations training workshops were con- the end of March 2024. Occupational Health and Safety Policy
Basic Financial Principles and Business Writing Skills. ducted with line managers to capacitate managers to use
The Frontline Leadership Development Programme their learnt skills in the administration of discipline. In 2023, discussions were initiated with Internal Audit on
was provided to first line managers and supervisors, combined assurance for the governance, risk and com- Risk and Ethics Advisory
closing key competency areas such as business writ- A Dispute Monitor System has been used to generate the pliance at the University. The Risk and Ethics Advisory
ing skills for new managers, and financial principles reports used to update HR policies from time to time. Office with the Internal Audit Department undertook the
for middle managers. mapping of roles and responsibilities of all the identified The risk and ethics advisory function resides with the Reg-
• Management and Leadership Development Pro- key assurance providers/stakeholders. Following this ex- istrar’s portfolio.
grammes were provided to PL 7 and PL8 employees. ercise, the Institutional Combined Assurance Model will
• The PL4 – PL5 employees attended Leadership De- be drafted/developed. This target is now planned to be Once CHE consultations regarding the IQMS are con-
velopment Programmes. achieved in June 2024. cluded and implementation of the framework commenc-
es within the University, the alignment between these
Council approved the revised Rules (which included the functions and the IQMS will be critical to ensure that com-
Code of Conduct) in November 2023. bined assurance processes are implemented to address
risk and quality in an integrated manner. Further informa-
General academic rules and Assessment Procedures tion regarding the risk and ethics advisory developments
were reviewed in 2023 following extensive engagement can be accessed within the Annual Report.
with stakeholders for implementation in 2024. The review
entailed making the rules less rigid to enable enhanced
quality of assessments. Strengthen Information and
Communication Technology
New and Reviewed Institutional Governance Processes
Policies and Procedures
As the University embraces the IR4, issues of ICT gover-
nance are important to ensure that our employees and
In addition to the above developments to enhance in- students operate within the precepts of law and gover-
stitutional governance, the following policies and proce- nance provisions. Cybersecurity, detection of fake news
dures were approved and made available on the IRC: and deepfake, use of AI in the Academy and impact
• Records Management Policy thereof on the academic project are some of the issues
facing Universities.
• Rules of Council/ ARC Charter
• Rules of the Nelson Mandela Metropolitan Univer- Further information relating to the strengthening of ICT
sity governance processes are reflected in the Annual Report.
• University Data Subject Request Procedure
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